Deborah Prince, the Head of Legal for Which? Magazine, the group that brought the actions of ACS to light, was pleased:
“We welcome this decision because we’ve received so many complaints from consumers who believe they been treated appallingly by this law firm.”I strongly recommend reading the piece Ars Technica did on Mr. Crossley and ACS a couple of months ago. They go into great detail of the tactics used by ACS and other groups such as the US Copyright Group to bully technically deficient and often innocent users into paying extortion money. Needless to say, I am extremely happy that people like this are being taken to task for abusing the legal system in this way.