
Valve president Gabe Newell said:
"PC gaming is thriving and has evolved into an era of constant connectivity. That connectivity gives us the ability to have a much better relationship with customers, not just for delivering our games, but across all aspects of our business - including the design, development, and support of our games."The next objective for Valve, with such a strong user base, is to address the issue of piracy which has again reared its ugly head in the PC world. This could be combated with the Steamworks service to regulate user content.
Source: 1Up
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